Objective and Mission Statement:
Drive Competitive Advantage
and Incremental Profits
by Preventing and Managing Returns Worldwide
for the World’s Largest Technology Manufacturers & Distributors
SCA leverages knowledge and experience in returns
and recycling for technology manufacturers in retail and wholesale
channels through a unique pay for performance business model to
systematically and permanently achieve:
- Increased profits
- Reduced operating expenses
- Competitive Advantage through Optimized Business
Processes
- Irreproachable Brand Integrity Protection
SCA has a proven track record of delivering
substantial results to our customers. A prime example is a leading
Telecom Equipment Manufacturer. Over the last four years, SCA
has helped the company achieve $100m in profits and cost reductions
by implementing the following Returns Management Programs from
the SCA Portfolio:
By creating and managing an end-to-end, optimized
and tightly controlled system for returns management between manufacturers
and their distributors, resellers, and end users, SCA enables
the world’s largest technology companies to concentrate
on their core business.
Measuring Success
Metrics tell our story, and we provide extensive reporting on
a regular basis with SCA-FastPRO and the SCA Workflow Web Tool.
The goals are simple: Increase
profits, sales, administrative efficiencies, product quality,
customer satisfaction and standardized business practices. Decrease
channel inventories, RMA credits and expenses, headcount and exposure
to the gray market.
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